Terms of service

1. Who we are

MRAD Media, Napoli, Italy and Madrid, Spain, email info@mradmedia.com ("MRAD Media", "we").

2. The website

The website is informational. Product status labels describe availability on the review date shown on each page and are not an offer. Content is ours or used under licence; you may link to it and quote short passages with attribution.

3. The applications

3.1 Eligibility and accounts

Our applications (including MRAD Ads Console, MRAD Insights and Signals) are business tools. You must be at least 18, act on behalf of a business, and have authority to connect the accounts and assets you connect. Keep your credentials confidential; you are responsible for activity under your account.

3.2 Authorization and platform rules

You grant us access to third-party platform assets (such as Meta ad accounts) only through the platform's own authorization flow or partner sharing. You remain responsible for complying with each platform's terms and advertising policies, including Meta's Advertising Standards, Platform Terms and Developer Policies, and for the content and landing pages of your advertisements. We may refuse or stop processing anything that we reasonably believe violates those rules or the law.

3.3 Acceptable use

You will not use the applications to: run advertising that is deceptive, misleading or prohibited by the platform; access accounts you are not authorized to access; circumvent rate limits, reviews or security measures; reverse engineer the service; or re-sell access without a written agreement.

3.4 Our role

The applications execute instructions you configure. Automated rules act within the budgets and limits you set. We do not guarantee advertising results, platform approval of any ad, or uninterrupted availability of third-party APIs.

3.5 Data

Our privacy policy describes how we process personal data. For data you control (for example conversion events), we act as your processor under a data processing agreement available on request. You can delete your data at any time as described on the data deletion page.

3.6 Fees

Beta access is free unless an order form says otherwise. Paid plans, where offered, are invoiced in euro; Italian VAT applies where due.

3.7 Termination

You may stop using the applications and delete your data at any time. We may suspend or terminate access for breach of these terms, platform rules or the law, with notice where practicable.

4. Market-intelligence products

Token ROI, the market terminal and similar products provide information and research tools. They are not investment, financial, legal or tax advice, and nothing in them is a recommendation to buy, sell or hold any asset. Market data may be delayed or inaccurate; you use it at your own risk.

5. Liability

To the extent permitted by law, we are liable only for damage caused by our wilful misconduct or gross negligence, and our total liability for a service in a calendar year is limited to the fees you paid for that service in that year (or €100 for free services). Nothing limits liability that cannot be limited under Italian law.

6. Law and disputes

Italian law applies. For businesses, the courts of Naples have exclusive jurisdiction. Consumers keep the protections and forum of their country of residence; the European Commission's online dispute resolution platform is available at ec.europa.eu/consumers/odr.

7. Changes

We may update these terms; changes that materially affect application users are announced in the application or by email at least 15 days before they take effect. Continued use after that date is acceptance.